Support
Support & FAQ
The questions we actually get, answered without hedging. If yours is not here, email support@apperssystems.com.
Why did my search return nothing?
Almost always one of four reasons. The keyword is too specific — try “nurse” before “paediatric intensive care nurse”. The keyword is spelled differently by employers in that market. Your selected country genuinely has few indexed listings for that term. Or the connection dropped mid-request, in which case the app shows an error rather than an empty list. Broaden the keyword first, then check the country in Settings.
How many searches do I get, and what happens when I run out?
The free tier includes 3 searches a day. When you have used all 3, the app tells you the daily limit is reached and stops running new keyword searches until the count resets the next day. Nothing else is taken away: your home feed, your saved jobs, your search history and any listing you already opened all stay available. Premium raises the limit.
How does saving a job work, and how many can I keep?
Tap the bookmark icon on any listing and it lands in Saved. The free tier holds 5 saved jobs at a time; remove one to make room for another, or upgrade to raise the cap. Saved jobs live in a database on your own device, not on a server — which is also why they do not follow you to a new phone, and why uninstalling the app removes them.
Why is the remote filter a premium feature?
The remote-only filter is one of the few things premium unlocks, alongside the higher search and saved-job limits. Without premium you still see remote roles in your normal results and they still carry a remote flag on the card — you just cannot collapse the list down to only those roles. The filter is applied inside the app to the results it already fetched, so it changes what you are shown rather than what is searched.
Why is a listing already closed when I tap apply?
Because the listing came from an aggregated third-party index, and an index lags reality in both directions. An employer can fill or withdraw a role days before the posting is removed from the page a crawler reads, so the record survives the vacancy. There is no way for the app to know, and we cannot promise that every open listing is still live. Check the employer’s own page before investing time in an application.
Why do some listings not show a salary?
Because the app has no salary field at all. It never displays a pay figure for any listing, so a missing salary is not a gap in that particular record — it is simply not something the app shows. If you need the pay range, it will be on the employer’s own posting, which is what the apply button opens.
How do I change my country?
Open Settings and tap the country row, then pick from the 62 available countries. The list is searchable and grouped, so typing a few letters is faster than scrolling. Your home feed reloads for the new country as soon as you return to it, and your saved jobs are untouched by the change.
How do I change the app language?
Settings has a language row that reopens the same language picker you saw on first launch. Choose a language and it applies immediately across the app. Note that the interface language does not translate the job listings themselves — those arrive in whatever language the employer published them in.
How do I delete my data?
There is no account, so there is nothing on our side to delete. Your saved jobs, search history, selected country and preferences all live on your device: clearing the app’s storage from Android Settings wipes them, and uninstalling removes them along with the app. Analytics and advertising identifiers are handled separately, and the Delete your data page explains how to reset or opt out of those.
How do I contact you?
Email support@apperssystems.com and a person reads it. Include your Android version, the country selected in the app, and the keyword you searched if the problem involves results — that trio answers most questions immediately. We do not have a phone line or a live chat.